FAQ

Users who install 360 software may experience operational issues

For users who install 360 software or Win11, the system disk (usually the C disk) is protected, which affects the reading and writing of system information files. Therefore, please do not install it on the system installation disk and modify it to another hard drive.

How to modify point ID numbers and comments after batch adding points

After batch adding points, export the point information to a file, open it in Notepad, modify the ID and Desc items, and then import it back into the system after completion.

The problem of garbled Chinese characters in exported pointList.csv

When the exported pointList. cs is opened in Excel, Chinese characters appear garbled because the system exports Chinese characters in UTF-8 encoding, while Excel defaults to GB 2312. Suggest using Notepad to open and edit.